Clothing and shoe shops
“Which size should I take?”, answered before the shopper leaves.
Parla reads your size guide, the fit notes you give it and your stock, then recommends a size and puts the right variant in the cart. On WooCommerce and Shopify, in 8 languages.
The questions a clothing shop gets every day.
The ones that come just before a purchase, and send the shopper away when nobody answers.
“Which size should I take?”
It answers from your size guide and your fit notes (“runs small, take one size up”). If your guide doesn't say, it says so too.
“Is the M in stock?”
Stock for every size and colour, read live. A size sold out? The shopper leaves their email and hears when it's back.
“I'll take it in black”
The right colour and size, in your shop's real cart, without leaving the conversation.
“Can I send it back?”
Delivery and returns, from your own policies. It opens a return once the order checks out.
“Where is my order?”
Status and tracking, after checking the order number and the customer's email, never before.
Or out loud
A call button on your shop: the shopper talks, and product cards appear during the call.
What shoppers ask shows what your product pages don't say.
Your reports list the questions asked in the chat that your pages don't answer, and what shoppers looked for and didn't find.
If several people ask whether a coat runs small, add it to the product page and the size guide. The chat answers correctly, and so does the page, for every shopper who never opens the chat.
Common questions.
Can I customise it?+
Can it make up a price or a product?+
Which shops does it work with?+
What happens when the 50 free conversations are used?+
Put it on your shop.
Free to start, no card. Add your size guide in the settings, and it gives size advice from the first conversation.
A question about your shop?
Your sizes, your brands, a special case: tell us, and a person answers within one working day. Or ask Parla, bottom right.