Pricing

Cheaper than a sales agent. And it never takes a holiday.

One monthly price, no commitment. Past the included conversations the chat keeps answering and you only pay for the extras. Switch plans whenever you like.

Essentiel

To get started

€19 /month

Start free trial
  • ✓100 conversations a month
  • ✓Calls with the standard voice, no minute limit
  • ✓15 minutes of premium voice
Recommended

Croissance

For shops taking off

€59 /month

Start free trial
  • ✓400 conversations a month
  • ✓Calls with the standard voice, no minute limit
  • ✓60 minutes of premium voice

Boutique

For high volumes

€149 /month

Start free trial
  • ✓1,200 conversations a month
  • ✓Calls with the standard voice, no minute limit
  • ✓150 minutes of premium voice

Every plan: advice, cart and order tracking, voice calls with no minute limit, the sales dashboard. 14 days free with no card, no commitment, and a price that stays yours for as long as you stay.

Going over? The chat carries on answering, at €0.15 per extra conversation, up to a limit you control: by default, never more than your plan's price. You're emailed before you get there.

Two voices for calls: the standard voice, the one in your customer's browser, included with no minute limit, and the premium voice, more natural, with minutes included every month. Out of minutes? Calls carry on with the standard voice.

In every plan.

The whole sales agent, whatever the plan: what differs between them is the volume.

Product advice

Live catalogue reading, size guide, comparisons, gifts under a budget.

Add to cart

The right variation in your shop's real cart, without leaving the conversation.

Order tracking

Status, tracking, address change, returns, after verifying the customer.

Voice calls

Standard voice with no minute limit, plus premium voice minutes every month: your shop never hangs up.

8 languages

French, English, Spanish, German, Italian, Dutch, Portuguese, Arabic.

In your colours

Colours, name, greeting, manner of speaking, size guide, return policy, hours.

Handover to your team

A ticket number for the customer, an email for you, tracked in your reports.

Sales dashboard

Sales after a conversation, items added by Parla, conversations, the Monday recap.

GDPR

Hosted in Europe, a data processing agreement for every customer, order data protected.

The plans side by side.

Plan EssentielCroissance RecommendedBoutique
Price per month€19€59€149
Conversations included per month1004001,200
Calls with the standard voiceNo limitNo limitNo limit
Premium voice minutes per month1560150
Extra conversation€0.15€0.15€0.15
Default limit on extras€19€59€149
Free trial14 days14 days14 days
CommitmentNoneNoneNone

How it goes.

  1. 1

    14 days free, no card

    Create your account, install the plugin, and Parla is answering on your shop within the hour. Nothing to cancel if you stop there.

  2. 2

    You choose a plan

    From your account, in a minute, by card or SEPA direct debit. We email you four days before the trial ends, and again on the day.

  3. 3

    You change whenever you like

    Move up or down a plan at any time, cancel in one click: the subscription ends at the end of the month already paid. The price stays yours for as long as you stay.

Several shops, or big volumes?

A custom plan, with the conversations and minutes you need, and one invoice for everything. Tell us what you sell and how many shops you run.

Let's talk

Questions about billing.

What counts as a “conversation”?+
A customer who opens the chat and talks with Parla, however many messages they send. You can follow your usage from your shop's admin. Past what your plan includes, conversations carry on at €0.15 each, up to a monthly limit you control: by default, the price of your plan, so your invoice can never more than double without your say-so. You get an email at 80%, at 100% and at the limit; raise it, or remove it, in one click.
Which voice picks up, and how do minutes work?+
Parla has two voices. The standard voice is the one in your customer's browser: included in every plan, with no minute limit. The premium voice is a natural, fast voice that works on every device: every plan includes minutes of it, 15 on Essentiel, 60 on Croissance, 150 on Boutique, and once they are used, calls carry on with the standard voice until next month. You choose which one picks up, in your settings.
What happens after the 14 days?+
You choose a plan from your account, in a minute, and nothing stops. If you choose nothing, the chat keeps answering for three more days, then pauses: your settings and statistics are kept, and it comes back as soon as a plan is chosen. We email you four days before the trial ends, and again on the day.
How do I stop?+
No commitment: you cancel from your account in one click, and the subscription ends at the end of the month already paid. During the trial there is nothing to cancel, since no card is asked for.
Do I get invoices?+
Yes, every month, by email and to download from your account, in your company's name with its address and VAT number. Pay by card or SEPA direct debit.
Do I need to buy an API key or an AI subscription?+
No. Parla is a hosted service: the model, the voice, the hosting and the updates are all included in the subscription. You install the plugin, paste your Parla key, and that's it.

Start with the 14 free days.

No card, no commitment. If Parla doesn't bring in more than it costs, you'll see it in your sales dashboard before you've paid anything.

Free 14-day trial A question? Write to us